Terms and Conditions - Earlscourt House Clearance
Welcome to Earlscourt House Clearance. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with our company, you agree to comply with and be bound by these terms.
Service Agreement
Booking and Scheduling
When you book a service with Earlscourt House Clearance, we strive to accommodate your preferred dates and times. However, scheduling is subject to availability. We recommend confirming your booking at least 48 hours in advance to ensure timely service.
Payment Terms
Payment is due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and bank transfers. Detailed invoices will be provided for your records.
Customer Responsibilities
Access to Property
Customers must ensure that Earlscourt House Clearance has adequate access to the property. This includes providing keys or codes and informing us of any security systems in place. Failure to provide access may result in delays or additional charges.
Item Classification and Valuation
It is the customer's responsibility to inform us of any items requiring special handling or disposal. Please notify us of hazardous materials, antiques, or items of significant value so we can take appropriate measures.
Company Responsibilities
Disposal and Recycling
Earlscourt House Clearance is committed to environmentally responsible disposal. We adhere to all local regulations regarding waste management and prioritize recycling and donation where possible.
Safety and Compliance
Our team follows stringent safety protocols to protect both our staff and your property. We comply with all relevant health and safety legislation, ensuring a secure and efficient clearance process.
Cancellation Policy
We understand that plans can change. Cancellations must be made at least 24 hours before the scheduled service to avoid cancellation fees. Cancellations made within 24 hours of the appointment may incur a fee equivalent to 50% of the total service cost.
Liability Limitations
Earlscourt House Clearance is not liable for any pre-existing damage or issues within the property. While we take great care during the clearance process, we cannot be held responsible for accidental damage beyond our control.
Privacy Policy
Your privacy is important to us. We collect and process personal data in accordance with applicable data protection laws. Information is used solely for the purpose of delivering our services and will not be shared with third parties without your consent.
Dispute Resolution
In the unlikely event of a dispute, we encourage open communication to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled in accordance with the laws governing our operations.
By using Earlscourt House Clearance services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
- Service Agreement
- Customer Responsibilities
- Company Responsibilities
- Cancellation Policy
- Liability Limitations
- Privacy Policy
- Dispute Resolution
Thank you for choosing Earlscourt House Clearance.